FAQ's

On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.

When installing SoundBuffer underneath a floating floor, please use a high quality duct tape at the seams. If you are using the double-glue or nail-down installation method, that is not required.

SoundBuffer will help reduce minor subfloor imperfections, however it is not a substitute for proper subfloor preparation. Please ensure your subfloor is within tolerances of your flooring manufacturer prior to installing SoundBuffer.

If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.

AbsorbaSound can be used in place of a cement board or uncoupling mat.

AbsorbaSound is a sound barrier that will help to reduce the transfer of noise between levels, in either direction.

AbsorbaSound is designed to be installed under your floor covering. We cannot attest to the effectiveness when used under an area rug.

AbsorbaSound is suitable for use under ceramic tile. We would feel confident in the use of our product in the application described, however we would recommend getting approval from the manufacturer of the uncoupling membrane as well.

AbsorbaSound comes in various thicknesses. The 2mm thick product, 200 square foot roll will weigh approximately 75lbs. Other thicknesses are listed on our spec sheet which can be viewed on the AbsorbaSound product page.

AbsorbaSound is not currently approved for use under turf products, as we have no testing data to determine suitability.

It is not recommended to use any underlayment beneath peel and stick tile.

SoundBuffer has an IIC rating of 68. To view specific test reports on all of our products, please visit our Knowledge Center and click on Underlayment Sound Test Tool.

SoundBuffer is suitable for use with most flooring adhesives. We defer to your flooring manufacturer’s guidance on selecting a specific product.