FAQ's
On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.
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When installing SoundBuffer underneath a floating floor, please use a high quality duct tape at the seams. If you are using the double-glue or nail-down installation method, that is not required.
SoundBuffer will help reduce minor subfloor imperfections, however it is not a substitute for proper subfloor preparation. Please ensure your subfloor is within tolerances of your flooring manufacturer prior to installing SoundBuffer.
The QuietWalk Carpet Pad is excellent in a basement application! The film side would go up, touching the backing of the carpet. This allows the unique fiber construction to wick away moisture vapor emissions from the concrete, and redirect them to the perimeter of the room where it is able to evaporate.
QuietWalk Carpet Pad is CA Prop 65 compliant, meaning this product does not contain any known cancer-causing substances. We do not add any fire retardant chemicals during the manufacturing process.
QuietWalk Carpet Pad has not been tested as an area rug pad, but it is an eco-friendly low VOC product made of recycled fibers from the textile industry. It does not have any harsh or damaging chemicals added, so it shouldn’t have any affect on the hardwood floor.
One roll of QuietWalk Carpet Pad, which covers 180 square feet, weighs 55lbs.
If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.
It is not recommended to use any underlayment beneath peel and stick tile.
SoundBuffer has an IIC rating of 68. To view specific test reports on all of our products, please visit our Knowledge Center and click on Underlayment Sound Test Tool.
SoundBuffer is suitable for use with most flooring adhesives. We defer to your flooring manufacturer’s guidance on selecting a specific product.
SoundBuffer does not prevent or protect from moisture in your concrete slab. We recommend selecting an underlayment from our QuietWalk family of underlayments. The QuietWalk products have a recycled fiber construction that wicks harmful moisture from the slab and allows it to safely evaporate, while protecting your new flooring with the bonded vapor barrier.
No, SoundBuffer is not approved for use with ceramic tile. We recommend Insulayment for a ceramic tile application.