FAQ's

On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.

If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.

When installing Insulayment with porcelain tile, we recommend using a latex modified portland based thinset that conforms to ANSI A118.4.

Insulayment will provide thermal insulation, making your radiant heating system more effective.

Insulayment is not approved for use with sheet vinyl or linoleum flooring.

Insulayment is approved for flooring applications only. We do not have testing to establish safety or effectiveness in wall applications.

QuietWarmth Tile and Insulayment with tile floor covering are only approved in conditions where the subfloor meets the standards established by the Tile Council of North America. If your subfloor meets these standards, the proper method to install these products would be to spread a layer of thinset over the top of the Insulayment, then lay the QuietWarmth tile mat(s), then install your ceramic tile.

We recommend installing Insulayment with a latex modified thinset. The thinset listed would be one of many options suitable to use.

Insulayment has not been tested with “puzzle” or “gym” type flooring options. We cannot attest to suitability.

The MoistureBlock should be installed over the concrete, then the QuietWalk Luxury Vinyl with the film side up, and then your floor covering.

MoistureBlock can be used over concrete with an embedded heat system, provided the heating element is at least 1/2″ below the surface.

MoistureBlock has not been tested for use with adhesives. Verify with your adhesive manufacturer to see if they have a product that will bond to a polyethylene film.

MoistureBlock has not been tested for use in crawl spaces.