FAQ's

On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.

The QuietWalk Carpet Pad is excellent in a basement application! The film side would go up, touching the backing of the carpet. This allows the unique fiber construction to wick away moisture vapor emissions from the concrete, and redirect them to the perimeter of the room where it is able to evaporate.

QuietWalk Carpet Pad is CA Prop 65 compliant, meaning this product does not contain any known cancer-causing substances. We do not add any fire retardant chemicals during the manufacturing process.

QuietWalk Carpet Pad has not been tested as an area rug pad, but it is an eco-friendly low VOC product made of recycled fibers from the textile industry. It does not have any harsh or damaging chemicals added, so it shouldn’t have any affect on the hardwood floor.

One roll of QuietWalk Carpet Pad, which covers 180 square feet, weighs 55lbs.

If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.

When installing Insulayment with porcelain tile, we recommend using a latex modified portland based thinset that conforms to ANSI A118.4.

Insulayment will provide thermal insulation, making your radiant heating system more effective.

Insulayment is not approved for use with sheet vinyl or linoleum flooring.

Insulayment is approved for flooring applications only. We do not have testing to establish safety or effectiveness in wall applications.

QuietWarmth Tile and Insulayment with tile floor covering are only approved in conditions where the subfloor meets the standards established by the Tile Council of North America. If your subfloor meets these standards, the proper method to install these products would be to spread a layer of thinset over the top of the Insulayment, then lay the QuietWarmth tile mat(s), then install your ceramic tile.

We recommend installing Insulayment with a latex modified thinset. The thinset listed would be one of many options suitable to use.

Insulayment has not been tested with “puzzle” or “gym” type flooring options. We cannot attest to suitability.