FAQ's
On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.
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If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.
When installing Insulayment with porcelain tile, we recommend using a latex modified portland based thinset that conforms to ANSI A118.4.
Insulayment will provide thermal insulation, making your radiant heating system more effective.
Insulayment is not approved for use with sheet vinyl or linoleum flooring.
Insulayment is approved for flooring applications only. We do not have testing to establish safety or effectiveness in wall applications.
QuietWarmth Tile and Insulayment with tile floor covering are only approved in conditions where the subfloor meets the standards established by the Tile Council of North America. If your subfloor meets these standards, the proper method to install these products would be to spread a layer of thinset over the top of the Insulayment, then lay the QuietWarmth tile mat(s), then install your ceramic tile.
We recommend installing Insulayment with a latex modified thinset. The thinset listed would be one of many options suitable to use.
Insulayment has not been tested with “puzzle” or “gym” type flooring options. We cannot attest to suitability.
The difference between QuietWalk and QuietWalk Plus is the attached film. QuietWalk Plus has a specialized film designed to accept nails and adhesives so it works with floating, nail-down, and glue-down installation methods of laminate and wood floors. QuietWalk is approved for floating wood and laminate only.
QuietWalk is not approved for use with luxury vinyl products. We recommend QuietWalk Luxury Vinyl for this application.
That is not an intended application, but there should be no issue to use QuietWalk under an area rug.
QuietWalk has only been tested and approved for use over a substrate, below a floating laminate or wood floor. We have not tested it for use between layers of plywood and cannot speak to the suitability.