FAQ's
On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.
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If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.
The MoistureBlock should be installed over the concrete, then the QuietWalk Luxury Vinyl with the film side up, and then your floor covering.
MoistureBlock can be used over concrete with an embedded heat system, provided the heating element is at least 1/2″ below the surface.
MoistureBlock has not been tested for use with adhesives. Verify with your adhesive manufacturer to see if they have a product that will bond to a polyethylene film.
MoistureBlock has not been tested for use in crawl spaces.
MoistureBlock is an effective vapor barrier approved for use under fully installed floor coverings.
MoistureBlock should be installed just prior to installing your floor covering.
SoundStep XL is only approved for hardwood and laminate flooring. We recommend our QuietWalk LV or SoundStep LV products for luxury vinyl plank flooring.
SoundStep XL is intended for use as an underlayment installed between the subfloor and floor covering. We have no testing data to support or disprove its effectiveness in any other application.