FAQ's

The thermostat operates the system more efficiently with the floor sensor. For floating flooring, if you can take up some rows and install the floor sensor close to a mat, that is best. Another option is if you are able to access the subfloor from below, you can drill into the subfloor at an angle and secure the floor sensor from below close to where a heat mat is located, but you must be VERY careful not to penetrate all the way through the subfloor as you risk damaging a mat or potentially your flooring. If you have a tile floor and your grout lines are big enough, you could remove the grout and inlay the sensor in a grout line, then re-grout. If none of those are viable options, then the thermostat can be operated with the room temperature feature.

No, the circuit used must be dedicated for the thermostat only. Having other lines on the same circuit will cause nuisance tripping.

For small areas (areas less than 120 square feet) we recommend using 120V mats. If you have larger areas, it would be more efficient to use 240V mats, as you would require fewer circuits and control devices. Consult with your electrician for further guidance in determining what is best suited for your areas.

In some cases, QuietWarmth can be the primary heat source for a room. This is entirely dependent on the type of subfloor, how well insulated the room is, and percentage of the room that is covered by QuietWarmth mats. We are unable to accurately predict if QuietWarmth would be sufficient to heat your room. That would require a heat-loss calculation to be performed in your home by a qualified individual.

QuietWarmth can be used below your bathroom flooring. QuietWarmth cannot be installed on the floor of your shower, in a sauna (wet or dry), steam room, below a bathtub, etc. When installing QuietWarmth Float in a bathroom, please ensure your flooring is well sealed using a silicon caulk around the shower, bathtub, toilet flange, pedestal sink, etc. It would be best to seal the entire perimeter of the room if possible.

You can use a high quality insulating electrical tape in place of the Kapton discs.

We do not recommend using a damaged mat as this could cause a safety hazard.

QuietWarmth Float cannot be installed under tile or glue-down floors. QuietWarmth Tile can be installed under floating floors.

If you have not installed your flooring yet, it is unlikely that the mat will feel warm to the touch. The mats themselves do not have enough thermal mass to build heat. If your resistance readings are in the proper range, then the mats are working properly and you should proceed with installing your flooring.