FAQ's

On our faq page, you can find questions about flooring underlayment and floor heating systems. Get helpful information to assist with your purchase decisions and address any concerns you may have.

The QuietWalk Carpet Pad is excellent in a basement application! The film side would go up, touching the backing of the carpet. This allows the unique fiber construction to wick away moisture vapor emissions from the concrete, and redirect them to the perimeter of the room where it is able to evaporate.

QuietWalk Carpet Pad is CA Prop 65 compliant, meaning this product does not contain any known cancer-causing substances. We do not add any fire retardant chemicals during the manufacturing process.

QuietWalk Carpet Pad has not been tested as an area rug pad, but it is an eco-friendly low VOC product made of recycled fibers from the textile industry. It does not have any harsh or damaging chemicals added, so it shouldn’t have any affect on the hardwood floor.

One roll of QuietWalk Carpet Pad, which covers 180 square feet, weighs 55lbs.

If you are looking for a test report please send an email to [email protected] and specify the product and type of report you are needing. We would be more than happy to email you a copy of any testing data that we have.

Yes, the QuietWarmth Radiant Heating Mats can be adjusted to length by cutting in between the solid black bars, on the dotted line. You cannot alter the width of the mats. The QuietWarmth Tile mats need to be properly sealed prior to installing tile floor covering. Refer to our installation guides for complete instruction prior to installing.

You can connect multiple QuietWarmth mats by wiring them in parallel and joining them together in a junction box, then connecting the junction box to the thermostat. The 120V system can handle up to 150 square feet per dedicated circuit; the 240V system can handle up to 300 square feet per dedicated circuit. We recommend you consult with a licensed electrician and read our full installation instructions prior to beginning your installation.

The mats cannot be cut to width, nor can they have a circle cut out of them; they can only be cut to length in a straight line between the solid black conducting bars. Depending on your room dimensions, you could install separate mats along the side and in front of the toilet. If there is not enough space to install a mat on the sides of the toilet, you would install the mat only in front of the toilet.

You can connect multiple QuietWarmth mats by wiring them in parallel and joining them together in a junction box, then connecting the junction box to the thermostat. The 120V system can handle up to 150 square feet per dedicated circuit; the 240V system can handle up to 300 square feet per dedicated circuit. We recommend you consult with a licensed electrician and read our full installation instructions prior to beginning your installation.

Yes, the QuietWarmth Radiant Heating Mats can be adjusted to length by cutting in between the solid black bars, on the dotted line. You cannot alter the width of the mats. The QuietWarmth Tile mats need to be properly sealed prior to installing tile floor covering. Refer to our installation guides for complete instruction prior to installing.

QuietWarmth cannot be used with nail-down installations. If a mat is punctured, the function and safety would be compromised and it must be replaced.

The cut portion of the QuietWarmth Float and QuietWarmth Tile mats are not reusable and should be discarded. Our QuietWarmth 2-in-1 Float Mats have lead wires on both ends, so you are able to use both ends of the cut mat.